Root Cause Analysis Training | In-Person or Online | ThinkReliability

Who Should Attend

Anyone wanting to solve problems more effectively. There are no prerequisites, and attendees include executives and management, investigation-facilitation leads and frontline professionals from different disciplines across a range of industries.

Frontline Professionals: Frontline people are the first to see problems. Cause-and-effect thinking provides them with a systematic way to troubleshoot those problems, communicate the details to others and find better solutions.
Facilitation Leaders: Whether leading a team through a complete investigation or dissecting a problem on their own, people need a structured approach to collect, organize and document all the details more efficiently.
Leadership: Management is responsible for establishing a problem-solving culture. Leaders must know how to access the insight and ideas within the organization to improve work process and prevent problems.

What You'll Learn

Break down and analyze any problem within your organization
Apply valuable communication skills and techniques in day-to-day problem solving
Apply fundamental cause-and-effect relationship patterns to expand your solution set
Reveal effective solutions to a problem
Avoid the 5 miscommunication traps that derail group problem-solving sessions
Incorporate facilitation tips and strategies when leading a group problem-solving session
Drive a “prevention” instead of “blame” focus during an investigation
Efficiently organize and document a complete investigation within the Cause Mapping Template
Utilize a Cause Map™ to share lessons learned across your organization

Who you'll learn from

The approach you'll learn in our workshops comes straight from the work we do every day for our clients. ThinkReliability runs complex investigations across sectors like energy, manufacturing and healthcare, and you'll learn the same Cause Mapping approach our investigation team uses on incidents.

Our instructors come from a variety of backgrounds: from MIT to the Permian Basin, and from the Navy's Nuclear Propulsion program to the plant floor. Some hold advanced degrees. Some came up through the trades. All of them spent their careers navigating real problems and the pressure that comes with them.

At a ThinkReliability workshop, you'll learn from people who know Cause Mapping inside and out. You'll learn to investigate the way we do.

angela-jessee

ben-dellsperger

ely-wilson

holly-maher

loyd-hamilton

mark-galley

mark-harmon

travis-sexton